Routine Maintenance Information and Requests

The following is a list of frequently successful solutions. In many cases, your issue may be solved quickly and easily without having someone come to your home or business. Please take a moment to review these easy solutions for some of our most common maintenance requests.

air conditioning:
- unit stops cooling – if the unit has been operating or a long period or time or in very warm weather, the condenser unit may have frozen up. Turn the unit off for 2 to 3 hours to enable it to completely defrost.
- heat – unit will not heat room or strange smell for vents while heating
  If this is the first time the unit has been in use for the season, allow 30 minutes for the unit to function properly. You may seem a small amount of smoke and have a temporary odor for the first few minutues — this is normal.
- no operation – check the fuse inside the air conditioning closet and the electrical panel box for a tripped breaker. A tripped breaker will be positioned slightly away from the ON position. Move the breaker completely to the OFF position and then completely to the ON position.

electrical and smoke detector:
- one or more lights or outlets no longer working
  Look for a TEST or RESET button on one of the non-working or nearby outlets. Fully depress the TEST button and then fully depress the RESET button. If this is not successful, check your fuse boxes. Ensure that all breakers are fully in the ON position. A tripped breaker will be positioned slightly away from the ON position. Move the breaker completely to the OFF position and then completely to the ON position.
- smoke detector chirping
  The battery is in need of replacement. Remove cover and replace with new battery of the same type.

plumbing:

toilet continues to run
At times the chain that connects the handle to the flapper can be tangled. Simply lift the lid and ensure the chain is not obstructed.

low water pressure – faucets
The aerator is usually the problem. Occasionally, tiny particles get trapped in the aerator, the small round piece that is screwed onto the faucet just above where the water comes out. Simply unscrew the aerator by hand or by using pliers with a towel (to avoid scratching the metal) and rinse out the inside of the aerator well. There may be two or more pieces to an aerator, so be careful to keep the pieces in the same order when you re-install it. Hand tighten the aerator back in place and your problem should be solved.

low water pressure – shower
The shower head is usually the problem. Occasionally, tiny particles get trapped in the shower head. Simply unscrew the showerhead by hand or by using pliers with a towel (to avoid scratching the metal). Rinse out well and immerse the showerhead in vinegar for a couple of hours to remove any interior deposits. Hand tighten the showerhead back in place and your problem should be solved. You can also tie a plastic bag around the showerhead with vinegar in the bag and avoid the hassle of removing the showerhead.

If your issue is not easily resolved, please email info@floridalandgroup.com with your specific request. The email will be routed to the maintenance personnel and will create the most efficient manner of handling your request as well as enable hassle-free follow-up after repair or maintenance completion. If you have not received acknowledgement within 72 hours, please text or call the on-call agent at 407-538-1000 so that action can be initiated.

Appliance Manual Links:

Amelia St – 1021